En route to the top spot, Lexus achieved the highest rankings for the interior and comfort, exterior and reliability categories. Significantly, the results are based on the opinions and experiences of car owners rather than experts and commentators, and Britain’s motorists once again responded in their thousands to the survey.

Lexus models also dominated the Driver Power model categories, with the RX taking the award for Best Premium Large SUV and rated best for interior and comfort; the RC coupe emerging as Best Sports Car and best for reliability and build quality; the IS saloon Best Compact Executive Car and runner-up to the Best New Car of the Year; and the GS saloon named Best Executive Car.

Driver Power is the UK’s largest, most comprehensive car satisfaction poll. Success in the survey is based on the first-hand experience of thousands of UK car owners who responded to Driver Power survey questions about the quality, reliability and performance of their vehicle (up to two years old) and the service they receive from retailers and repair shops.

Steve Fowler, Auto Express Editor-in-Chief, said: “It’s fantastic to see Lexus top the Driver Power brand ranking for the third year in a row. The company has a proven track record of building luxurious, desirable and comfortable cars, and the stellar reliability rankings Lexus continually generates will be the envy of many carmakers, too.”

Ewan Shepherd, Director of Lexus in the UK, commented: “It’s 30 years since the Lexus brand was born and it’s always been our aim not just to deliver the best customer service, but also to redefine what great service means to today’s customers. It’s this core commitment to excellence, a line-up of great new products and the hard work and dedication of everyone who works for Lexus – especially our retail partners – that has helped us once again claim top place in the Driver Power manufacturer rankings.”

For more information please visit: https://www.autoexpress.co.uk/driver-power

The annual Driver Power survey is based on the opinions of more than 80,000 UK motorists, offering criticism – or praise – in nine categories and 31 different areas.

“Our Driver Power satisfaction survey allows owners to leave no stone unturned when giving feedback on their cars,” revealed automotive managing editor Stuart Milne. He added: “To be crowned the best, a manufacturer can have no slip-ups, and this year the competition was extremely tough.”

Lexus owners have already rated the brand strongly across the board, topping the rankings for interior quality, comfort and build quality. But for this award it was the more emotional element of our sleek, concept-like LC that drew particular praise.

Auto Express editor-in-chief Steve Fowler went on to explain: “When Lexus revealed the LF-LC concept at the 2012 Detroit Motor Show, few people thought the car would make it to the showroom looking that good – including us. Surely Lexus wouldn’t be brave enough to bring out a production car that bold.

“Rarely are we so happy to be that wrong. The Lexus LC is every bit as special to look at as its concept, and to drive one is just the same.”

In collecting the award, Lexus UK director Ewan Shepherd said: “The LC has driven home the message that our brand is one of the most visionary, original and exciting out there. With LC we have shown these are not just words but that our bold vision for the future of Lexus goes beyond concepts and in to showrooms.